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Hello Dr. Muir and "Team"!



This is quite lengthy, however, I am so happy with my smile that I was unable to express my gratitude briefly! You may use any of this testimony as you see fit.



For over 10 years, I agonized over the condition of my teeth. Aesthetically, the teeth appeared fine from the "smile" side, however the enamel was significantly eroded on the inside due to a bulimic past. I had visited a Dentist in the Lower Mainland who actually stated "I don't know how we're going to handle this substantial erosion. . . "



I was mortified. I felt that Mr. North Delta Dentist was going to suggest extraction of the eroded teeth and replace them with some false ones.



2 years after having moved from North Delta to the Okanagan, I finally found the courage to see a Dentist. My search commenced with the Yellow Pages shaking in my hands. I perused a litany of advertisements for Dentistry until Kelowna Dental Centre's advertisement held my attention. They provide a comprehensive list of services; the key word was "restoration". Intuitively, I had a good feeling. Even when I called for the first time, I received a friendly and professional greeting and was made to feel that everything was going to be great.



My first visit to Kelowna Dental Centre alleviated all of my past 10+ years of apprehension and anxiety over locating an excellent Dentist. Whereas my previous Dentist "didn't know how to handle it . . . " Dr. Muir exclaimed "Piece of cake! I do this all the time!"



Dr. Muir and every person working with her are amazing. All of the "Team" make you feel as though you are visiting a "restorative spa" as opposed to the "dreaded dentist appointment".



Now for the most important segment:



My smile has been restored to perfection! For over 2 years, I have been unable to chew on the right hand side of my mouth; that condition is just a bad memory now! All of my teeth (crowns and onlays included) line up perfectly; my teeth have been restored beyond the natural beauty they had when they were 20 years old!



Thank you Dr. Muir and Associates!!

My dentists name is Sharnell
I wonder if she'll ever tell
If the crowns she made for my teeth
That fit like a sleek little sheath
Are due to her latest toy
Her absolute pride and her joy
Or was it her skill,
With the drill?

The price of a crown
Sure brought in a frown
But at least I'm not plated
And for that I'm elated

Well, well, well Dr. Sharnell
Tho my bank account went straight to hell
You did the job needing done
So in the long run,
guess we both won

Respectfully Submitted

From Joan, retirement letter

Dear friends,

It is always difficult for me to say goodbye so to prevent an emotional meltdown, I'll say a few things in this letter. I will miss all of you and I thank you all for how you have contributed to my life:

To Sharnell, for your demonstration of leadership, vision and intellect and your confidence to take on any challenge

To Tracy, for your quiet assurance and excellence in your job

To Val, for your vitality and confidence

To Wendy, for your total dedication to your job and high level of patient care

To Christine, who has mastered so many skills in one short year in a very challenging position

To Brenda, for bringing your legendary people skills and such joy to the office

To Kelly, who is always there to help when needed and knows the meaning of teamwork

To Nicole, who brings her fashion flare and beauty to the office

To Pat...What can I say? I love bringing my patients to you, not only are you so very capable, you light up the office with your humour

To Chris, my appreciation for all of your positive energy and creative ideas

To Joanne, for your caring and compassionate way

To Christina, who manages to do the job of 2 people with such skill and is always there to help

And finally to Boyd, thank-you for the 20 plus years as an employer, mentor and friend.

I wish you all the love and happiness and nothing but success in all your endeavors at Kelowna Dentistry by Design.

With Love,

August 9, 2009

To Whom it may Concern,

I embarked upon an orthodontic plan with Kelowna Dentistry by Design 2 1/2 years ago.

The magnitude of the work that was necessary was somewhat intimidating at the onset. Throughout my treatment I was consistently received in a respectful, one on one basis which effectively put me at ease. I was clearly kept informed of my progress in a concise manner and always knew what to next expect. My many calls to the office with concerns or questions were treated in a respectful manner and attended to quickly.

The result thus far, is stunning. I enjoy a full new alignment of my jaw that allows my teeth a balanced alignment as well, thus reducing the significant wear and tear that was previously evident.

I look forward to completing my treatment plan with restorative work to repair the damage that was done by the misalignment that I was born with.

I have no reservation in recommending Kelowna Dentistry by Design to anyone that is looking to maintain their dental health or restore existing deficits. Sharnell Muir and her team will most certainly care for you in a manner that will achieve the highest standard of results.

Thank you,

Sincerely,
Bernie Koftinoff

Full Mouth Restoration for Shirley

How I agonized over this decision
The agony too, was thrust on you
The appointments went like precision
Prepping, measuring-a root canal or two

Impressions were taken, even a photo shoot
The Before look, waiting for the after
Adjustments ongoing-Thought I'd get the boot
The constant visits-Would I be better?

Doubts and anxiety for a super fit
Kept my mind busy with Advil in tow
My husband soon became adept
Easing my concerns as I dipped to and fro

Valerie too, gave in to my calls
Pacifying my road to completion
All the girls in the office-to me were dolls
Ever caring and consoling my petitions

Finally, my smile is so improved
Eliminating the retainer was so right
There was indeed a long list to prove
THAT my life can actually be so bright